Managed Services

Applications, databases, systems and digital platforms that are managed and optimised to deliver peak performance. We can provide any level of service for both your commercial and bespoke solutions, and we’ll support your IT team by reducing complexity and taking care of day-to-day tasks such as security, backups and patching.

Application Management

DB Management

OS Management

Digital Hosting

Desktop-as-a-Service

Collaboration

Telephony

Application Management

TAS Application System Management and Hosting for over 1,000 packaged and bespoke applications can benefit your business in the following ways:

Enhanced capability.
Enhanced management of analytics, marketing, CRM, service management, document management, messaging, ERP and many other applications.

Large-scale flexibility.
TAS can provide application management services in TAS data centres, remote management in Customer’s data centres or in Alibaba Cloud, AWS and Azure Public Clouds. TAS manages over 1,000 applications.

Integrated solutions & application licensing.
TAS uses ITIL problem management techniques to share workarounds and reduce incidents for both SAAS/BYO application licensing models.

Database Management

With Capability Database Management and Hosting for over 1,000 databases, TAS have a solution available that’s:

Peak performance & data licensing.
Monthly performance healthcheck option ensures peak database performance for SAAS and BYO database licensing models.

Highly capable & flexible approach.
Enhanced database support, including SQL Server, Oracle, MySQL, DB2 and Universe. Database Management services in TAS data centres, remote management in customer’s data centres or in Alibaba Cloud, AWS and Azure Public Clouds.

Effective problem management.
TAS uses ITIL problem management techniques to share workarounds and fixes across all clients to reduce incidents.

Operating System Management

TAS Operating System (OS) Management and Hosting for thousands of servers, with the range of benefits, including:

Enhanced capability.
Operating Systems support include Windows Server, RedHat Linux, AIX, Oracle Linux, IOS (iSeries) and Solaris.

High flexibility & large scale.
TAS manages thousands of server operating systems, providing OS Management services in TAS data centres, remote management in Customer’s data centres or in Alibaba Cloud, AWS and Azure Public Clouds.

Peak performance & problem-solving.
Monthly performance healthcheck option ensures peak server performance, with ITIL problem management techniques to share workarounds and fixes across all clients.

Digital Hosting

Digital Hosting, including corporate websites, mobile applications, tablet applications and digital signage are available and can offer the following:

Enhanced website capability.
TAS has experience of most leading corporate website software providers and many leading Australian digital agencies.

Borderless management.
TAS can manage content delivery and publishing out-of-hours by utilising our 24x7 Service Operations Centre, managing issues via ITIL problem management techniques.

Highly flexible.
TAS can provide Digital Hosting services in TAS data centres, remote management in Customer’s data centres or in; Alibaba Cloud, AWS and Azure Public Clouds.

Desktop-as-a-Service

To help with inhibiting more streamlined and higher performance outputs within your business, look to TAS-hosted, shared or dedicated Desktop-as-a-Service, utilising Citrix, which include:

Enhanced accessibility.
Any device, any location, any time.

Ease of integration.
Standard FSI packaged applications for quick deployment and ease of integration.

Advanced applications & sharing.
TAS provides sophisticated Microsoft, FSI and General Insurance applications and economies of scale through shared Desktop, File, Print and Active Directory solutions.

Collaboration

Collaborative elements such as TAS-hosted, shared or dedicated Email/Instant Messaging and TAS-managed Office 365 services can help you deliver safer performance, through:

Solutions tailored to you.
TAS managed Email/Instant Messaging solutions can be delivered from TAS data centres or TAS managed Public Cloud Office 365.

No CAPEX costs.
TAS Pay-as-you-go model ensures that you only pay for what you use, with no upfront CAPEX expenditure.

Guaranteed compliance.
TAS’ governance option ensures that all emails are retained for legal and compliance purposes.

Telephony

The TAS-hosted Telephony, Call Recording and Contact Centre service, utilising Avaya Aura and Open IQ, can help give your business and edge through a wide variety of factors, including:

Value for money.
TAS Telephony and Contact Centre service provides an Enterprise Grade solution at an affordable price.

Class leading.
A host of functionalities, including class leading Telephony, Contact Centre and Call Recording options.

Omni-channel.
The TAS hosted Avaya solution enables improved customer interaction management across voice, email and web.

Cloud

We have all of your cloud needs covered, from Private, to Hybrid and Managed Public Cloud.

Managed Services

As your trusted technology partner, we successfully manage your applications, databases, operations and digital strategies.

Business Services

Our BPO, Business Continuity and Aggregated Procurement leverage seamless management techniques.

Get in touch with us and let’s work together